CONTACT US
Have a question? Connect with us!

Chat with us on WhatsApp

Message us on WhatsApp, available 24 hours.

If your question isn't answered right away, don't worry — our live agent will get back to you within 2–3 working days.

📲 SMS / Contact Us Anytime

General Service Hotline

📞 +65 8048 8550

🕒 10am – 5pm (Monday – Friday)

💳 Billing Enquiries

📞 +65 8048 8550

🕘 9am – 6pm (Monday – Friday), 10am – 2pm (Saturday – Sunday)

🛒 Sales Hotline

📞 +65 8048 8550

🕙 10am – 10pm (Monday – Friday), 10am – 6pm (Saturday)

🚨 BAOZABOY Emergency Hotline

📞 +65 8025 4255

🕒 Available 24 hours (7 days a week)
Please note:

• There is a $10 SGD fee for every emergency call.

• There is a $100 SGD fee for non-emergency or misuse of the hotline.

Thank you for your understanding.

Drop us a mail

Email your queries to us at support@baozaboy.xyz.

Emails are typically answered between 1 to 3 business days.

Terms and Conditions

Welcome to our website! These terms and conditions outline the rules and regulations for the use of our website.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not agree with all the terms and conditions stated on this page.

1. Introduction

This website is operated by baozaboy™. Throughout the site, the terms "we," "us," and "our" refer to baozaboy™. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of baozaboy™ or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of baozaboy™ and protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or any content on the website without express written permission from baozaboy™.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Emergency Hotline Terms and Conditions

4.1 Service Description
The baozaboy™ Emergency Hotline (+65 8025 4255) is a private service dedicated to providing urgent assistance related to our shop’s operations. This hotline is available 24 hours a day, 7 days a week.

4.2 Charges and Fees

A fee of $10 SGD will be charged for every emergency call made to the hotline.

A fee of $100 SGD will be charged for non-emergency calls or misuse of the hotline (e.g., calls unrelated to urgent shop matters).

By calling the hotline, you acknowledge and agree to these charges.

4.3 Definition of Emergency
An emergency call is defined as a call requiring immediate assistance directly related to Baozaboy™ products, services, or urgent shop-related matters.

4.4 Payment and Billing
Charges will be invoiced and payable within 7 days of the call. Failure to settle fees may result in suspension of access to the hotline service and further action.

4.5 Limitation of Liability
Baozaboy™ is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the hotline service.

4.6 Disclaimer
This emergency hotline is a private service and is not affiliated with or a replacement for official government emergency services (e.g., 999 or 995 in Singapore). For life-threatening or official emergencies, please contact the appropriate emergency authorities.

4.7 Changes to Terms
Baozaboy™ reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the hotline after changes signifies acceptance of the new terms.

4.8 Contact
For any questions or disputes regarding these terms, please contact us at support@baozaboy.xyz.